Privacy Policy

Last updated: 15 October 2026

Who We Are

The Padel Shed Weobley ("we", "us", "our") operates an indoor padel court facility at Lower Newton Farm, Weobley, Hereford HR4 8QY. This policy explains how we collect, use, and protect any personal information you share with us when you visit our website, sign up to our mailing list, book a court, or contact us directly.

If you have any questions about this policy or how we handle your data, you can contact us at hello@padelshedweobley.co.uk.

Information We Collect

We collect personal information in the following ways:

How it's collected	What we collect
Contact form	Name, email address, phone number, and any message you send us
Newsletter sign-up (Mailchimp)	First name, last name, and email address
Court bookings (PadelMates)	Name, email, phone number, and payment details, handled directly by PadelMates — see below
General website use	Standard technical data such as browser type, device, and pages visited, via cookies (see our Cookies section below)

How We Use Your Information

We use the personal information we collect to:

• Respond to enquiries made through our contact form
• Process and manage court bookings
• Send marketing emails and updates to people who have signed up to our mailing list, in line with their preferences
• Improve our website and understand how visitors use it
• Meet our legal and regulatory obligations

We will never sell your personal information to third parties.

Third-Party Services

We use a small number of trusted third-party services to run our website and business. Each has its own privacy policy governing how they handle your data:

• Mailchimp — manages our email newsletter and marketing communications. Mailchimp's Privacy Policy
• PadelMates — provides our court booking and payment system. PadelMates
• Google Maps — used to show our location on our Contact page
• Facebook & Instagram — links to our social media pages, governed by Meta's own privacy policies

Cookies

Our website uses cookies — small text files stored on your device — to help the site function properly and to understand how it's used. You'll see a cookie banner when you first visit our site, where you can choose to accept or decline non-essential cookies.

• Essential cookies — required for the website to function correctly (for example, remembering your cookie preference)
• Analytics cookies — help us understand how visitors use our site, so we can improve it (only set with your consent)

You can change or withdraw your cookie consent at any time by clearing your browser's cookies for this site and reloading the page.

How Long We Keep Your Information

We keep personal information only for as long as necessary for the purpose it was collected. Newsletter sign-up data is kept until you unsubscribe. Booking and payment records are kept in line with our legal and accounting obligations. Contact form enquiries are typically retained for a reasonable period to allow us to follow up, then deleted.

Your Rights

Under UK data protection law, you have the right to:

• Ask us what personal information we hold about you
• Ask us to correct any inaccurate information
• Ask us to delete your information
• Withdraw consent to marketing emails at any time (every email includes an unsubscribe link)
• Object to how we process your information
• Complain to the Information Commissioner's Office (ICO) if you believe we haven't handled your data properly

To exercise any of these rights, please contact us at hello@padelshedweobley.co.uk.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date at the top.